- STORE REVIEWS
- PRODUCT REVIEWS
2006-05-17
5/5
"I have been buying online for years for items unavailable locally, especially foreign films. Most companies act as if they don't care about customer service and you buy it on their conditions or not at all. I am very pleased to say there is a company which has excelled in all areas of online shopping - HKflix!!! They offer a broad variety of films from literally around the world. And they have hundreds of movies starting at an unheard of .95 cents!
Every single purchase I have made has been even better than expected!
The good folks who work there are wonderful! If you have questions they always respond quickly and are very helpful in all aspects of shopping.
Order confirmations are quick and accurate. Everything I have purchased has arrived well before the stated delivery,in perfect condition and no extra charges just great service! They are very knowledgable regarding technical information for movies and honest about the quality or extras included.With HKflix you know exactly what you are getting. When I could not decide which DVD player that would suit my needs best they were very helpful with their recommendations and I love my OPPO DVD player - it will play any movie from any where taking the worry and stress out of making a purchase hoping you can view with your player, and it was a real bargain. They have added a very helpful search engine that allows you to view all versions of a film instead of having to go back and forth in numerous windows to make comparisons. You know right away the format and region encoding plus a long list of everything the movies contain
It is so easy to use and a great time saver! No other online film store has anything like it! I have dealt with most of the big name movie sources online and none come close to the variety, customer service, prices and all around excellence! I won't shop for movies anywhere else as it is such a waste of time and effort. HKflix is my movie source - I just can't say enough good things about HKFlix! Before you buy elsewhere do your self a favor and check them out first! You won't need to shop anywhere else!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
